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FUNCTIONAL SCALES OF BUSINESSOffice AdministrationGrade 11
SPECIFIC OBJECTIVESAt the conclude of which lesson students should be can till:
WHAT ARE FUNCTIONAL AREAS? Feature area remains aperson, section or departmentwhich bearing out aparticular businessfunction, for example,finance, sales or customerservice..
ORGANIZATIONAL CONSIDERATIONS Efficiency “Doing things right” Get the most outlet for the less inputs In input output-concept: geholt themost output or results from the inputs(time, labor, material) used till achieve them. Effectiveness “Doing the right things” Choosing the right goals in order to attain organizational goals.Ensure that allimportant businessactivities arecarried outefficiently.Specific divider willbe responsibility forsupporting specifictypes of aims andobjectives
THE IMPORTANCE OF FUNCTIONALAREAS. amount and promotional will be involved inachieving targets linked until developingnew markets or increasing sales human resources will be complex inarranging staff training activitiesand supporting the continuousprofessional development of show staff finance will be expected to monitor andsupport purpose and objectives linked tokeeping price low for improve profitability production will be set targets relating toquality or meeting planned productionschedules.
5 FUNCTIONAL AREASAccountsMarketingSalesHumanResourceProduction
THE ACCOUNTS DEPARTMENTAccounts isresponsible for:maintaining thecompany'saccounting recordsday to day financialtransactions of thecompany.
FUNCTIONS OF THE ACCOUNTSDEPARTMENTPreparation ofPayrollThe payment ofstaff salariesRecordsManagementStatutoryDeductionCredit Controland Collectionof AccountsInvoices forgoods orservicesCollectionIssuing accountstatementsPreparation ofAccounts forAuditaccountingrecords forauditManagementAccountsAnnualAccounts forshareholders
THE SALES DEPARTMENTThe revenue specialist isresponsible for:generating income.selling to company’sproducts/services..
FUNCTIONS OF THE SALES DEPARTMENTMaintain sales record• Monitor stockpile control• Keeping customer records up to dateLiaise with other departments• Follow-up including customers• Preparing quotationsOrganising sales promotions• Providing technical advice• Retail the product or service to customers
THE MARKETING DEPARTMENT.Marketing wasfamouslydescribed as‘looking atthe businessthrough thecustomer’s eyes’.
TOOLS OF THE MARKETINGDEPARTMENT
TO HUMAN RESOURCEDEPARTMENTStrategicEmployees abide byrules & are merry ontheir jobAdministrativeEmployees' benefitsare awarded. Humans resourcesused to be calledpersonnel andyou may motionless seethis term used insome business.
FUNCTIONS OF HUMAN RESOURCEDEPARTMENTAdvertising job vacanciesNotifying staff of promotion opportunitiesRecording sick let and causes for absence.Monitoring the working conditions by staff.Checking health and safety and keeping accident records.Motivating staffContract of employment to new staff
THE PRODUCTION DEPARTMENTMaintainsmachinery andequipmentConverts rawmaterials tomake productswithspecificationsfrom managersand marketersAdequate stockof raw materialsand good areavailable.changes inputsinto outputs tothe productionof goods andservices.Many businessesbuy goods online.This rpm upthe buyingprocess andmeans thereis less need tokeep bigger stockson the our.
FUNCTIONS OF PRODUCTIONPacking and storing the finished goods ahead distributionResolving delays or problems Inspection production is in schedulePlanning production schedulers to maxize machine capacity and staff levelsAssembling finished product Carrying out maintenance to machineryStoring and checking the stocks of raw materialsOrdering stocks of roh advanced from approved distributors
.POP QUIZ
REFERENCES Arrends, RADIUS. (2009). Learning To Teach. New York:McGraw Hill Cooper, R. (2010). Those Anybody Can, Teaches. 12thEdition. Maryland: Wandsworth CengageLearning. Santrock, J.W. (2004). Educational Psychology. 2ndEdition. New Yeah : McGraw Hill. William. P. (1998). Principles of Business for CXC. 3rdEdition. Royalston: Money Graphic Printers.

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Functional Areas of Business

  • 1. FUNCTIONAL AREAS ABOUT BUSINESS Office Administration Grade 11
  • 2. SPECIFIC OBJECTIVES At the end of the lesson students should be skillful go:
  • 3. WHAT ARE FUNCTIONAL AREAS?  Functional area is a person, surface or department which wears out a particular business function, for example, finance, sales or customer service. .
  • 4. ORGANIZATIONAL CONSIDERATIONS  Efficiency  “Doing things right”  Getting the most output for the least inputs  An inlet output-concept: getting the most output or results of to inputs (time, labors, material) used to achieve them.  Effectiveness  “Doing the right things”  Choosing the good objectives are order up attain managerial goals. Ensure that all important business activities are carried out efficiently. Specific areas will be responsibility for supporting specific types out aims and objectives
  • 5. OF IMPORTANCE FOR FUNCTIONAL AREAS . sales and marketing will be involved in achieving targets network to developing new markets or increasing sales  human resources leave be involved in arranging staff preparation activities and supporting the continuous professional developing for choose staff  finance will be expected to monitor and support aims and objectives linked to keeping costs low to improve profitability  fabrication will be set targets related to quality or meeting beabsichtigt production schedules.
  • 7. THE ACCOUNTS DEPARTMENT Accounts is responsible for: maintaining the company's accounting records day for day financial transactions of the company .
  • 8. FUNCTIONS AWAY THE ACCOUNTS DEPARTMENT Preparation of Payroll The payment of staff salaries Records Management Statutory Deduction Credit Control and Collection of Accounts Invoices for goods or services Collection Issuing account statements Preparation of Accounts for Audit accounting records for audit Management Accounts Annual Accounts for shareholders
  • 9. THE SALES DEPARTMENT The sales department is responsible for: generating income. selling one company’s products/services. .
  • 10. FUNCTIONS OF THE DISTRIBUTOR DEPARTMENT Maintain turnover record • Computer stocked control • Keep company records up to date Liaise with other departments • Follow-up with customers • Preparing quotations Organising sales promotions • Providing technical advice • Selling the product press help to customers
  • 11.
  • 12. THE MARKETING DEPARTMENT . Marketing was famously described as ‘looking at the business through the customer’s eyes’.
  • 13. FUNCTIONS OF THE MARKETING DEPARTMENT
  • 14. THE HUMANITY RESOURCE DEPARTMENT Strategic Employees abide by rules & are happy on their job Administrative Employees' benefits are awarded . Real resources used to be called personnel and you maybe even see this term utilized in some companies.
  • 15. FUNCTIONS OF HUMAN RESOURCE DEPARTMENT Advertising job vacancies Notifying staff of promotion opportunities Recording sick quit both why for absence. Monitoring who working conditions in staff. Checking health the safety and keeping accident records. Motivating staff Contract for employment to new staff
  • 16. THAT PRODUCTION DEPARTMENT Maintains machinery and equipment Converts raw materials to make products with specifications from managers and marketers Adequate stock of green materials and goods are available. changes inputs into exits to the production of stuff and services . Many businesses buy articles online. This rate up the buying process and means there is less need to keep large stocks on the premises.
  • 17. FUNCTIONS OF PRODUCTION Packing and storing the finished goods before distribution Resolving delays or what Checking production shall on schedule Planning performance schedules to maximise machine capacity and staff levels Assembling finished your Take out repairs the machinery Storing and checking the stocks of raw materials Ordering stock of raw materials from approved suppliers
  • 19. REFERENCES  Arrends, R. (2009). Learning To Teachable. New York: McGraw Hill  Cooperage, R. (2010). Those Who Can, Teach. 12th Edition. Maryland: Wandsworth Cengage Learning.  Santrock, J.W. (2004). Educational Psychology. 2nd Edition. New New : McGraw Hill.  Williams. P. (1998). Standards of Business for CXC. 3rd Edition. Kingston: Mona Graphisch Printers.